Privacy Policy

ROMAX Waterjet Privacy Policy

Privacy Statement Effective as of September 2, 2008, inc. ("" or the "Company") is committed to protecting the privacy of your information. This Privacy Statement describes's information collection practices.

If you have any questions about this Privacy Statement, please contact at

1. Web Sites Covered

This Privacy Statement covers the information practices of Web sites that link to this Privacy Statement:; (collectively referred to as "'s Web sites" or "the Company's Web sites").'s Web sites may contain links to other Web sites. is not responsible for the information practices or the content of such other Web sites. The Company encourages you to review the privacy statements of other Web sites to understand their information practices.


2. Personal Information Collected 

Information requests require your name, email, and phone number. Company, zip code and website address are optional.Some support areas require your ROMAX account number, machine serial number(s), and your business name.

The Company uses the information collected from you to respond to your informational, technical, and support requests and to communicate offers or information we believe you may find of interest. ROMAX will never sell your personal information to any third parties. ROMAX may forward your information to an ROMAX distributor if the Company believes the distributor would be a more suitable party to answer your request.

As you navigate the Company's Web sites, may also collect information through the use of commonly-used information-gathering tools, such as cookies and Web beacons ("Web Site Navigational Information"). Web Site Navigational Information includes standard information from your Web browser (such as browser type and browser language), your Internet Protocol ("IP") address, and the actions you take on the Company's Web sites (such as the Web pages viewed and the links clicked). 

3. Use of Information Collected 

The Company uses your information to answer your requests. For example, if you fill out a "Contact Us" Web form, the Company will use the information provided to contact you about your interest in ROMAX products.

The Company may also use your information for marketing purposes. For example, the Company may use information you provide to contact you to further discuss your interest in, ROMAX products, and to send you information regarding the Company and its partners, such as information about promotions or events. uses Web Site Navigational Information to operate and improve the Company's Web sites. The Company may also use Web Site Navigational Information in combination with your information to provide you personalized information about the Company. 

4. Web Site Navigational Information uses commonly-used information-gathering tools, such as cookies and Web beacons, to collect information as you navigate the Company's Web sites ("Web Site Navigational Information") . This section describes the types of Web Site Navigational Information the Company may collect and how the Company may use this information. 

Cookies uses cookies to make interactions with the Company's Web sites easy and meaningful. When you visit one of the Company's Web sites,'s servers send a cookie to your computer. Standing alone, cookies do not personally identify you. They merely recognize your Web browser. Unless you choose to identify yourself to, either by responding to a promotional offer, opening a support area account, or filling out a Web form, you remain anonymous to the Company. 

There are two types of cookies: session-based and persistent-based. Session cookies exist only during one session. They disappear from your computer when you close your browser software or turn off your computer. Persistent cookies remain on your computer after you close your browser or turn off your computer. 

If you have chosen to identify yourself to, the Company uses session cookies containing encrypted information to allow the Company to uniquely identify you. Each time you log into our Support area, a session cookie containing an encrypted, unique identifier that is tied to your account is placed in your browser. These session cookies allow the Company to uniquely identify you when you are logged into the Service and to process your online downloads and requests. Session cookies are required to use the support area. uses persistent cookies that only the Company can read and use to identify browsers that have previously visited the Company's Web sites. When you visit the website, a unique identifier is associated with a persistent cookie that the Company places on your Web browser. The Company is especially careful about the security and confidentiality of the information stored in persistent cookies. For example, the Company does not store account numbers or passwords in persistent cookies. If you disable your Web browser's ability to accept cookies, you will be able to navigate the Company's Web sites, but you will not be able to successfully use the support area.. may use information from session and persistent cookies in combination with your provided information to provide you with information about the Company. 


Web Beacons uses Web beacons alone or in conjunction with cookies to compile information about Customers and Visitors' usage of the Company's Web sites and interaction with emails from the Company. Web beacons are clear electronic images that can recognize certain types of information on your computer, such as cookies, when you viewed a particular Web site tied to the Web beacon, and a description of a Web site tied to the Web beacon. For example, may place Web beacons in marketing emails that notify the Company when you click on a link in the email that directs you to one of the Company's Web sites. uses Web beacons to operate and improve the Company's Web sites and email communications. may use information from Web beacons in combination with Data About Customers to provide you with information about the Company and the Service. 

IP Addresses 

When you visit's Web sites, the Company collects your Internet Protocol ("IP") addresses to track and aggregate non-personally identifiable information. For example, uses IP addresses to monitor the regions from which Customers and Visitors navigate the Company's Web sites. 


Third Party Cookies 

From time-to-time, engages third parties to track and analyze non-personally identifiable usage and volume statistical information from individuals who visit the Company's Web sites. may also use other third-party cookies to track the performance of Company advertisements. The information provided to third parties does not include personal information, but this information may be re-associated with personal information after the Company receives it. This Privacy Statement does not cover the use of third party cookies. 

5. Public Forums, Refer a Friend, and Customer Testimonials may provide bulletin boards, blogs (, or live chat on the Company's Web sites. Any personally identifiable information you choose to submit in such a forum may be read, collected, or used by others who visit these forums, and may be used to send you unsolicited messages. is not responsible for the personally identifiable information you choose to submit in these forums. 

Customers and Visitors may elect to use the Company's referral service to inform friends about the Company's Web sites. When using the referral service, the Company requests the friend's name and email address. will automatically send the friend a one-time email inviting him or her to visit the Company's Web sites. does not store this information. posts a list of Customers and testimonials on the Company's Web sites ("Customer Spotlights") that contain information such as Customer names and titles. obtains the consent of each Customer prior to posting any information on such a list or posting testimonials. 

6. Sharing of Information Collected may share your information with the Company's agents so that these agents can contact Customers and Visitors who have provided contact information on our behalf. may also share your information with the Company's agents to ensure the quality of information provided. does not share, sell, rent, or trade personally identifiable information with third parties for their promotional purposes. reserves the right to disclose personally identifiable information of the Company's Customers or Visitors if required by law or if the Company reasonably believes that disclosure is necessary to protect the Company's rights and/or to comply with a judicial proceeding, court order, or legal process. 

7. Communications Preferences offers Customers and Visitors who provide contact information a means to choose how the Company uses the information provided. You may manage your receipt of marketing and non-transactional communications by clicking here or by clicking on the " unsubscribe" link located on the bottom of the Company's marketing emails. Additionally, you may send a request specifying your communications preferences to Customers cannot opt out of receiving transactional emails related to their account with or ROMAX support. 

8. Correcting and Updating Your Information 

Customers may update or change their ROMAX support registration by contacting Be sure to detail your changes in your email. To discontinue your account please email or call (031) 425-4510. Requests to access, change, or delete your information will be handled within 30 days. 

9. Security support uses password protected security measures to protect your information from unauthorized access, maintain data accuracy, and help ensure the appropriate use of your account information. To access the ROMAX support area your username and password are required. also implements an advanced security method based on dynamic data and encoded session identifications. 

10. Changes to this Privacy Statement reserves the right to change this Privacy Policy. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect and how we use it. 

11. Contacting Us

Questions regarding this Privacy Statement or the information practices of the Company's Web sites should be emailed to

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